1st Line Service Desk Analyst
Salary: Dependant on experience
iO Associates are looking for a 1st Line Support Analyst to join a rapidly growing team in Essex. We are looking for passionate individuals who are keen to develop a career in IT.
·To work as a member of the 1st line team to log/update contacts made to our Service Desk using the CRM Dynamics.
·To provide support on a range of software and technical issues to our customers using the telephone, email and remote access tools.
What do we need from you?
·Previous Support/Service Desk or Call Centre experience
·Able to keep up to date with the latest technological advances
·Passion for learning new technologies
If you keen to kick start your career in IT, apply through the link now and we will be in touch with more information.