IO Associates are delighted to be helping a leading organisation recruit a 3RD Line Engineer. The successful candidate will report into the IT Manager and be accountable for managing and supporting clients' IT Infrastructure and associated hardware and software.
Role: 3rd Line Engineer
Salary: £40,000 + Benefits
·Monitor & maintain clients core infrastructure i.e. availability, performance, security and operability (covering servers, networks, telecoms, firewalls, routers, switches and storage)
·Manage incidents through to completion
·IT project work
·Regular system reviews and health checks
·Keep up to date with new technologies
·Liaise with customers, 3rd party software vendors and suppliers
·A minimum of three years' experience in a similar 3rd Line technical role, including diagnosing, repairing and solving hardware/software server and network related issues.
·Excellent experience and understanding of Microsoft Windows Server 2012 & 2016, active directory, file permissions, DHCP/DNS services and group policy.
·Excellent experience and understanding of MS SQL, IIS SharePoint, Microsoft
·Exchange, RDS & Terminal Server
·Excellent experience and understanding of virtualisation solutions such as VMWare and Hyper-V.
·Excellent experience of networking principles such as VLANs and VPNs
Please note this role does contain an on-call rota where you will on once every 4-6 weeks.
For more details, get in touch!