iO Associates have just registered a fantastic opportunity within a leading organisation in Wiltshire. Our client are looking for a 3rd Line Support Engineer to join the team.
You will be providing 3rd line technical support and be able to effectively identify and resolve issues in a time efficient way.
Responsibilities will include:
* 3rd line support
* Monitor the running of IT Infrastructure
* Clear understanding of ITIL and best practices
* Proactively monitoring all IT Systems
* Delivery of patch management processes
* Technical Analysis
* Active Directory
* XP/Windows 7
* Windows Server 2003/8/12
* Networking Experience
To be successful in this role you will have experience working in an ITIL environment and a clear understanding of SLAs and OLAs.
If this is of interest and you are keen to develop your career then apply now by responding to this email with a copy of your up to date CV and I will be in touch to discuss the role in more detail.