CRM Support Analyst
Benefits: £35K-£40K + Childcare Vouchers, Double matched pension scheme, Flexible working hours & 25 days' holiday!
iO Associates are looking for a CRM Support Analyst to work for a leading charity based in London with offices nationwide.
Your role will be to identify the root cause of system incidents and successfully resolve user support requests, Communicating effectively with technical and non-technical audiences clearly in speech, email and documentation. For this role it is essential you have previous experience in administration and development of Microsoft Dynamics 365.
·High education in ICT related field.
·Administration and development of Microsoft Dynamics CRM Online.
·ITIL V3 qualification is desirable
If you are considering new opportunities and would like to work for a leading charity based in London then please send your CV immediately to r.long @ ioassociates.co.uk or call me on 01173-328100 if you would like any more information on the role.