iO Associates are supporting a leading insurer who have opened an exciting development opportunity for a customer experience coordinator to join their team. The purpose of the role will be to deliver exceptional customer service acting as the first point of contact for customers.
·Provide exceptional customer service
·Provide advice to customers
·Recommend repudiation or investigation of a claim at first contact
·Ensure complaints are managed in a timely and pro-active manner
·Outstanding customer service skills
·Excellent attention to detail
·Exceptional communication skills, both written and verbal
·Strong negotiation skills
This is a rare opportunity to develop within a fantastic market leading insurer. If you offer superb communication and customer service skills, are keen to further your career with development opportunities, in a challenging and friendly working environment this could be the ideal role for you.
Please apply now by sending your CV here.
Alternatively you contact me on: 0117 332 8100