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Customer Experience Coordinator

Location: 
Milton Keynes
Salary: 
£20000.00 - £22000.00 per annum
Contract Type: 
Permanent

iO Associates are supporting a leading insurer who have opened an exciting development opportunity for a customer experience coordinator to join their team. The purpose of the role will be to deliver exceptional customer service acting as the first point of contact for customers.

Key Responsibilities:
·Provide exceptional customer service
·Provide advice to customers
·Recommend repudiation or investigation of a claim at first contact
·Ensure complaints are managed in a timely and pro-active manner

Key Attributes:
·Outstanding customer service skills
·Excellent attention to detail
·Exceptional communication skills, both written and verbal
·Strong negotiation skills

This is a rare opportunity to develop within a fantastic market leading insurer. If you offer superb communication and customer service skills, are keen to further your career with development opportunities, in a challenging and friendly working environment this could be the ideal role for you.
Please apply now by sending your CV here.
Alternatively you contact me on: 0117 332 8100

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