Data Consultant (Genesys / Avaya)
iO Associates are looking for a Data Consultant with experience with Genesys for a consultancy based in the South West. Our client has a relaxed atmosphere with a great open desk office. They work with big clients and will be looking for someone who excels in client facing position!
Key responsibilities include but not limited to:
·Working with clients to understand business requirements
·Creation of technical design documentation
·Work with the solution architect to ensure solutions are aligned with the agreed architecture
What do we need from you?
·Excellent communication skills
·Proven experience on working on multiple projects across multiple disciplines
·Proven experience of understanding the client context, conducting design workshops and preparing functional/technical solution blueprint
·Experience in Genesys Framework Component
·Working knowledge of capabilities of leading other platform providers such as Cisco, Amazon Connect, Salesforce, NICE, inContact, Verint
·Knowledge of cloud based architecture
·Power shell scripting
If you are looking for your next opportunity to work in a fun and collaborative environment, apply through the link now and we will be in touch with more information.