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Graduate Support Analyst

Location: 
London
Salary: 
£27000.00 - £35000.00 per annum
Contract Type: 
Permanent

Junior Business Support Analyst | Insuretech | London | Permanent

Have you recently graduated with a technical/analytical degree?

Are you looking to move into a rewarding career within a market-leading tech provider?

This is a fantastic opportunity to start your career in a leading insurance software specialist based in Central London, and utilise your skillset to provide the continued maintenance of award-winning software!

My client has essentially monopolised the London Insurance Market, and holds an extremely impressive and ever-growing list of clients. They are looking to bring on a talented and technologically proficient Support Analyst to provide a support service to their clients following the implementation of the platform.

Key Responsibilities:



* Assist in the investigation and resolution of system issues
* Perform administrative tasks for world-leading clients and the internal support team
* Develop a clear understanding of the client's operational and business environment
* Attend client meetings and engage with project stakeholders
* Work remotely alongside clients to meet the demands of clients, and perform upgrades or risk analysis when required

The ideal candidate will have:



* 2:1 degree (or higher) in a technical discipline (computer science, business information systems, or similar)
* Excellent communication skills and abilities to translate technical and non-technical requirements
* Ability to work with complex software
* 1+ years' experience in a customer-facing software support position within a management consultancy/software vendor or insurer would be beneficial but not a necessary requirement
* Understanding of SQL/IIS/CSS/XML is desirable but not a necessity

This is an exciting opportunity to become involved in a market-leading software provider which boasts a supportive, friendly and dynamic work environment.

If this role is of interest, apply via the link or contact Imogen Wollaston at iO Associates for more information.

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