Service Desk Analyst / 1st Line Support
Contract - Competitive Rate + Technical Training & Development
iO Associates are looking for a professional IT Service Desk Analyst to join a challenging and fast-pace service desk based in Bristol.
What will the role entail?
* The role of the Service Desk Support / Analyst is to log all incidents and requests
* Hardware and software installs and some off site work to support the team including continuous improvement Activities
* The position will include elements of first and second line support, mainly phone based but you will be required to deal with customers face to face on occasion
What do we need from you?
* Ability to troubleshoot hardware/software/network issues with little support
* Ability to perform software and hardware installations with little or no support
* Excellent communication skills
* Team player
* Driven and eager to learn new technologies
If this is something you would be interested in, please apply through the link now! We are looking for someone to start ASAP!
Or call Jake Harris at iO Associates for more information.