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Network Service Delivery Manager

Location: 
Bristol
Salary: 
£40000 - £50000 per annum + excellent benefits
Contract Type: 
Permanent

iO Associates are partnering with a sociable company to assist in their explosive growth.

As market-leaders, providing solutions to some of the most well-known companies in the UK, this organisation is looking for a Service Delivery Manager with a focus on excellence.

Role: Network Service Delivery Manager

Location: North Bristol

Salary: £40,000 - £50,000

As a Service Delivery Manager you will ensure that high quality service is consistently provided to customers across the UK. As part of this role, you will also monitor customer feedback, adjusting policies as necessary.

This role will involve the ownership of all incident, Request, Change, Disaster Recovery and Escalation processes.

As an AWS-focused company, this organisation prioritises training and development in the latest tech.

This position will involve:



* ITIL procedures
* Service improvement
* Service management
* 3rd party management
* Supporting and mentoring junior staff

This is a rapidly expanding company, looking for someone to establish themselves as a leader within the organisation.

If you would like to hear more about this opportunity, please apply here and I will be in touch swiftly.

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