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Personal Claims Consultant

Location: 
Milton Keynes
Salary: 
£26000.00 - £39000.00 per annum
Contract Type: 
Permanent

iO Associates are supporting a leading insurer who have opened an exciting development opportunity for a Personal Claims Consultant to join their team. The purpose of the role will be to deliver exceptional customer service ensuring efficient management of the delivery process. You will be working on a variety of claims and providing support to the Specialist Claims Consultants. This is a fantastic developmental opportunity to join this supportive and inclusive team offering a varied and interesting workload.

Key Responsibilities:

·Recommend repudiation or rejection of claims
·Prepare referrals and recommendations for Rule 27 to the Specialist Claims Consultants
·Identify emerging large and complex claims
·Contribute to project plans and the claims strategy
·Manage customer expectations effectively
·Ensure the timely management of claims
·Liaise with the Project Manager on the progression of claims
·Contribute ideas for business improvements
·Ownership and adherence to internal and external policies
·Identify personal development opportunities

Key Attributes:

·Demonstrable experience within a claims environment
·Excellent attention to detail
·Exceptional communication skills, both written and verbal
·Strong negotiation skills
·Previous experience with project management and administration
·Qualified to degree level or equivalent

This is a rare opportunity to develop within a fantastic market leading insurer. If you offer superb communication and customer service skills, are keen to further your career with development opportunities, in a challenging and friendly working environment this could be the ideal role for you.

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Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png txt rtf html pdf doc docx odt ppt pptx odp xls xlsx ods xml.
Files must be less than 2 MB.
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