2 x Senior Service Architect
My client, an international defence company is currently seeking for a Senior Service Architect to join their team. The successful candidate will ensure the company's Service Design & Solutions meet the clients' requirements contractually and operationally. You will also be responsible for the design of Service offerings and the Service Design.
The successful candidate will be responsible for the creation of the following components:
·Enterprise service model design
·Service organisation design.
·Service management process/procedure definition.
·Customer engagement (to agree requirements, processes & interfaces).
Ideally, we are looking for candidates with the below:
·Design & Innovation.
· ITIL v3 certification
·Service Design/Architecture experience.
·Service Implementation background.
·Service Management Tool Design (ITSM) & Specification experience.
·Large scale Service Transition experience
This role is based in Farnborough but there is some flexibility in home-working. You must also be open to travel.
To be considered, please apply immediately. Or get in touch with Inness Law via i.law @ ioassociates.co.uk or 0117 332 8100.