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Senior Service Desk Analyst

Location: 
Wiltshire
Salary: 
Negotiable
Contract Type: 
Permanent

Senior Service Desk Analyst

Location: Wiltshire

As a Senior Service Desk Analyst, you will be part of the IT team within the Transformation Department. You will be proactive in supporting the team and enabling growth whilst ensuring reliable and efficient day to day system operations.

Key Responsibilities:

- Provide technical support across all users across the Business
- Manage the resolution of Service Desk tickets within a timely manner.
- You will be expected to provide 1st and 2nd line support
- You will have the ability to resolve complex tickets
- Manage and maintain the IT Asset Management system

About you:

- A flexible self-starter
- Capable of working in a highly demanding team environment.
- Excellent organisational skills & communication skills
- Experience with Windows and 7 and 10
- Experience with Active Directory
- Customer orientated
- Able to fix issues in a timely manner
- Able to contribute to the continual improvement of the service desk

If this sounds like an opportunity you would be interested in, apply through the link now and we will be in touch with more information!

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Application for Senior Service Desk Analyst

Job Application

Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png txt rtf html pdf doc docx odt ppt pptx odp xls xlsx ods xml.
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png txt rtf html pdf doc docx odt ppt pptx odp xls xlsx ods xml.

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