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Service Delivery Manager

Location: 
Cheltenham
Salary: 
£40000.00 - £50000.00 per annum
Contract Type: 
Permanent

Are you an experienced Service Delivery Manager who thrives within an opportunity where you can implement process and provide exceptional customer service?
We are currently working with a client who are looking to bring a Service Delivery Manager into the team in order to run the growing service delivery team. This is a new role for the company who have gone through an exciting growth period and exciting changes over the cause of the last year and will continue to do so in the coming months.
Responsibilities of the role will include:
·Incident and problem management
·Service improvement
·Team management
·Supplier management
·Release management
·Service management processes
Due to the nature of the role this will remain a hands-on position within the service delivery team alongside working with the Head of IT to implement positive business changes within the business. If this sounds like you and you are interested in learning more then please do get in touch. Hannah Tregidgo: h.tregidgo @ ioassociates.co.uk / 0117 332 8100. Alternatively, please apply using the link.

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