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Service Desk Analyst

Location: 
Bristol
Salary: 
Negotiable
Contract Type: 
Contract

Service Desk Technical Analyst| Bristol | 2-month contract | £200 day rate

iO Associates are currently looking for a Service Desk Technical Analyst for a 2-month contract role located in Bristol starting immediately at £200 a day. You will be providing 1st and 2nd line support to users, in which the client is looking for someone with strong experience in ITSM tools such as Freshservice.

Job requirements include:



* Previous experience as a 1st and 2nd line support
* Strong experience with ITSM tools
* Strong experience with Freshservice
* Experience providing Service Desk Support by supporting users in diagnosing, reporting and resolving or correcting hardware and software problems.
* Experience installing, maintaining and troubleshooting hardware and software.
* Experience logging all issues with appropriate documentation
* Ability to maintain current knowledge of support knowledge provided through training
* Experience with Windows/Windows Server
* Experience with Active Directory

As a Service Desk Technical Analyst, the client is offering a 2-month contract at £200 a day starting ASAP located in Bristol. So please apply below and I will arrange an interview. This is likely to be a 1-stage interview process in which this will be a quick process for the right person.

Service Desk Technical Analyst| Bristol | 2-month contract | £200 day rate

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