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Service Desk Performance Leader

Location: 
Wiltshire
Salary: 
£25000 - £30000 per annum
Contract Type: 
Permanent

Service Desk Performance Lead

Location: Wiltshire

iO Associates is looking for a customer-focused Service Desk Lead to help drive the performance of a busy service desk team.

What will the position entail?

·You will be hands-on technically providing 1st/2nd and some 3rd line support
·Leading and coaching the service desk team to provide excellent customer service
·Collaborate with various teams in the business to improve service delivery
·Provide a high level of technical support

Required experience:

·Proven 2nd and 3rd line support experience
·Excellent communication skills
·Customer orientated
·Software and Hardware support
·Experience with Active Directory, Windows and Microsoft

If you are looking for your next challenge leading a successful and customer-focused service desk team, apply through the link now and we will be in touch with more information!

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Application for Service Desk Performance Leader

Job Application

Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png txt rtf html pdf doc docx odt ppt pptx odp xls xlsx ods xml.
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png txt rtf html pdf doc docx odt ppt pptx odp xls xlsx ods xml.

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