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Technical Support Analyst

Location: 
Oldham
Salary: 
£30000 - £32000 per annum
Contract Type: 
Permanent

iO Associates have just registered a new opportunity for a Technical Support Analyst to provide 1st and 2nd line support for this organisation based in Oldham, Manchester. Our client is in the process of bringing the IT Support in house and as a result looking for several new IT Support specialists.
The duties will include:
·Manage and log tickets
·Work to agreed SLAs
·Provide 1st and 2nd line support
·Working with the Development and Sys Admin teams
·Provide exceptional customer service
Key experience will include:
·1st and 2nd line IT Support experience
·Demonstrable knowledge of SOAP and JSON
·Experience with MySQL
·Knowledge of Apache Tomcat
This is an exciting opportunity for an experienced Technical Support Analyst to join a new and exciting team as the organisation undergoes a positive period of change. To learn more about this opportunity or to be considered, please do send your CV through now and I will be in touch to discuss the role in more detail.

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Application for Technical Support Analyst

Job Application

Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png txt rtf html pdf doc docx odt ppt pptx odp xls xlsx ods xml.
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png txt rtf html pdf doc docx odt ppt pptx odp xls xlsx ods xml.

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