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Technical Support Engineer

Location: 
London
Salary: 
£35000 - £45000 per annum + Benefits
Contract Type: 
Permanent

IO Associates are helping a leading organisation recruit a Technical Support Engineer. The successful candidate will work with the team in diagnosing issues on client sites, resolving issues where possible, and communicating with Senior Engineers and Developers where the issues require more input.

New Role

Headlines: Support Engineer

Salary: £35,000 - £40,000

Location: London

Essential Experience



* Strong Knowledge of Audio Visual Systems
* 3-5 Years' Experience in IT related joB
* Mid-level knowledge of IT systems and basic networking
* Experience Customer and Client management (internal or external)
* Good understanding of MS Office programs
* Good time management and communication skills

Key Responsibilities



* Support multiple client sites
* Develop strong relationships with clients
* Assist in setting up new client sites
* Train clients on the software use and assist them in getting the best out of their spaces

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Allowed file types: gif jpg jpeg png txt rtf html pdf doc docx odt ppt pptx odp xls xlsx ods xml.
Files must be less than 2 MB.
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