IO Associates are helping a leading organisation recruit a Technical Support Engineer. The successful candidate will work with the team in diagnosing issues on client sites, resolving issues where possible, and communicating with Senior Engineers and Developers where the issues require more input.
Headlines: Technical Support Engineer
Salary: £35,000 - £40,000
· Strong Knowledge of Audio Visual Systems
. 3-5 Years' Experience in IT related job
· Mid-level knowledge of IT systems and basic networking
· Experience Customer and Client management (internal or external)
· Good understanding of MS Office programs
· Good time management and communication skills
· Support multiple client sites
· Develop strong relationships with clients
· Assist in setting up new client sites
· Train clients on the software use and assist them in getting the best out of their spaces
Interested? Please get in touch!