IT Application Engineer
Remote - Occasional Visits onsite to Watford
£45,000 per annum.
Must be eligible to go through SC Clearance

I am looking for an IT Application Engineer to join a UK-based company that transforms the way organizations manage their digital content and data. Specializing in cutting-edge enterprise content management and information management solutions, they empower businesses to seamlessly capture, store, and access critical information!

We're looking for candidates with strong application support experience who can confidently investigate and troubleshoot technical issues in a complex environment. A key part of the role involves reviewing and interpreting log files to identify error messages and root causes. Often, initial issue reports may lack detail, so candidates will need to assess the information provided, ask the right questions, and determine what's needed to begin effective investigations. Once equipped, they should be able to replicate the issue and carry out deep dives into log data to uncover actionable insights.

Technical Knowledge Required:

Experience in an Application Support Analyst or similar role, handling system health checks, log analysis, and troubleshooting.
Proficient in Linux basics: file system navigation, package managers, log management/archiving, and managing services.
Strong experience with Windows environments.
Solid technical troubleshooting skills and broad general IT knowledge.
Understanding of formal/informal processes, data security, and privacy considerations.

If interested, please share your CV with me on and we will arrange a call to discuss further!