Role: Service Designer (SC Cleared)
Type: Permanent
Salary: Up to £60,000
Location: Remote with occasional travel (1-2 times per month)

iO Associates are working closely with a growing digital transformation consultancy in their search for a passionate Service Designer to join the team on a permanent basis.

You will be working for a leading user experience consultancy specialising in human-centred digital transformations, primarily for Central Government projects. They are seeking a Service Designer who excels in user-centred methodologies and has a proven track record in digital transformation.

You will play a crucial role in designing end-to-end services that meet user needs while working within complex policy environments.

Depending on the projects, you will mostly be working from home with a possible need to visit customers along the M4 corridor once or twice a month.

Due to the exciting nature of the role and the projects you will be working on, you must either hold an active SC Clearance or be SC Clearable to be eligible.

Essential Skills & Experience:

Experienced as an in-house or as a consultant in the Service Design field, ideally in an agile environment within multidisciplinary teams
Have strong experience with or exposure to the GDS Design Principles, System and Service Manual, delivering projects and products to these principles
Proven track record in working with customers to gather requirements and translate them into effective solutions.
Excellent communication skills with the confidence to lead meetings and workshops with senior and C-suite stakeholders

If you're a passionate individual wanting to find your next opportunity to create meaningful experiences through user-centred design, don't hesitate to apply now!