Microsoft 365 - Systems Engineer/Technical Consultant

Microsoft 365 - Systems Engineer/Technical Consultant
Salary: £55K - £65K
Location: Hertfordshire
In office role

Job Overview
We are seeking a skilled M365 Technical Consultant to join our team. This role involves delivering exceptional IT services to our diverse client base. You will work closely with both technical and non-technical stakeholders, ensuring the successful implementation and support of IT services. This is a hands-on technical role that includes delivering onsite support, managing projects, and providing consultancy services.

Key Responsibilities:

• Provide onsite technical consultancy to clients.
• Understand clients' unique challenges and recommend technology solutions.
• Act as an escalation point for complex technical issues.
• Implement new technology solutions from start to finish.
• Create proposals for IT infrastructure upgrades and cloud migrations.
• Conduct detailed technical reviews of clients' IT infrastructures.
• Communicate effectively to build long-lasting relationships with clients and team members.
• Conduct cyber security audits and recommend improvements.
• Manage and deliver technical projects.
• Mentor and support other team members.

Required Experience:

• Extensive experience in IT support and consultancy.
• Background in Managed Services.
• Experience with older on-premise server hardware and software (e.g., Exchange, firewalls, antivirus, backup).
• Intermediate networking skills.
• Experience managing and delivering complex IT projects.

Desirable Experience:

• Microsoft Certifications: MCSA, MCSE, MCP or equivalent.
• Co-Pilot & Co-Pilot Studios Experience

Technical Skills:

• Strong knowledge of Microsoft 365 technologies (Teams, SharePoint, OneDrive, Entra ID).
• Experience with Microsoft Azure, including migrations.
• Awareness of modern device management through Microsoft technologies (WVD, Intune, Autopilot).
• Proven track record of creating project proposals and plans.
• Experience conducting IT and cyber security reviews.
• Ability to work to deadlines.

Client Engagement

• Act as the primary point of contact for key clients.
• Provide hands-on technical support and consultancy to a 3rd line level.
• Conduct regular client meetings to review service performance and discuss projects.
• Assist with onboarding new clients, reviewing IT infrastructures, and providing recommendations.

You must be UK-based to apply for this role.
*If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirements.

Apply Today!