Technical Account Manager AV
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Location
Rome
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Sector:
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Job type:
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Salary:
β¬60000 - β¬65000 per annum
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Contact:
Evelyn Hay
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Contact email:
e.hay@ioassociates.eu
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Job ref:
BBBH147429_1727421871
Technical Account Manager - Italy
π Rome, Italy
πΈ β¬60,000-β¬65,000 + 13th month salary
π Hybrid
π Do you have a background in Audio Visual Integration & Design?
π Do you have a passion for people and a want to support both engineers and clients along their AV integration journey?
π If YES and you're residing in Rome, Italy, this may be the perfect role for you! π
Expertise Required:
- Expertise: Commanding technical skills within the AV industry.
- Experience: 5 to 10 years in Audio Visual integration and design, in an engineer or sales/project management capacity.
- Education: A Bachelor's degree in Electronics is highly desirable, or another technical degree.
- Language: Fluent Italian, and Fluent English
Core Responsibilities:
- Relationship: Foster and manage connections with several technical teams internally, as well as clients.
- Product: Showcase their latest innovations and their integration benefits.
- Feedback: Engage in discussions regarding product enhancements or modifications.
- Research: Spearhead research in specific product groups upon marketing requests.
- Initiative: Reach out to managers regarding project completions.
- Project support: Aid consultants/dealers with project or tender support.
- Hands-on support: Provide troubleshooting assistance in collaboration with our Application Engineers/Technical Services Director.
Additional Duties:
- Training: Deliver technical training on-site for the sales team on your expertise.
- Attend shows: Participate in dealer shows, trade shows, and other events.
- Problem Solver: Step in for troubleshooting, RMA, and Driver call logs when challenges persist beyond several entries.
- Quality Checker: Oversee the translations of our technical documentation when needed.
- Reporting Tasks: Communicate timelines and outcomes of client visits, on-site troubleshooting, and projects to the relevant parties.
Benefits:
π Skill Enhancement: Access to extensive training programs, both education and certification based.
π Company car: Your own company car for all your professional journeys.
π» Tech Gear: A laptop and phone to keep you connected and efficient.
π Home office: This is a remote-first role! Aside from your visits to the clients of course.
β Travel: Opportunity for international travel!! With teams located across Europe you will be undertaking visits to other sites.
If this sounds like a match for your skills and interests then apply here with an up to date CV and I'll be in touch if there's a match!
Please note that Italian fluency and Italian residence are required for the position, candidates without both of these cannot be considered and will not be reviewed.
Evelyn Hay - Recruitment partner
