Technical Support Engineer (IT)

,Title: Technical Support Engineer (IT)

Salary: Up to £50,000 D.O.E

Location: Bedford, Manchester, Liverpool (60% Remote)

Are you an experienced Technical Support Engineer looking to make an impact across EMEAI?

Our global consultancy client is seeking a proactive individual to support and maintain cutting-edge systems, from infrastructure servers to edge devices. Our client is at the forefront when it comes to building robust footprint automated checkpoint and security solution!

Key Responsibilities:

• Provide 2nd and 3rd line support for checkpoint automation systems, including remote and on-site maintenance of PC and server hardware.
• Maintain Windows, SQL Server, and Linux environments, alongside network infrastructure.
• Collaborate with development, testing, and commissioning teams to ensure seamless system performance and maintenance.
• Deliver technical reports and perform root cause analysis.

Essential Skills:

• Strong knowledge of Windows Server, SQL Server, Linux, and network infrastructure.
• Proven problem-solving abilities with technical report writing expertise.
• Experience in automation, control systems, or Kubernetes (a plus).

Requirements:

• Relevant IT/Controls qualifications or equivalent experience.
• Willingness to support on-site across the region, including travel.
• Flexible with office hours and available for out-of-hours support on a rota basis.
• UK Passport and traceable work history required for airside clearance.

Key Benefits:

• Salary up to £50,000 plus car allowance D.O.E
• 25 days holidays, plus bank holidays
• Private medical cover
• 6% Pension contribution
• And more!

Our client is looking at filling this role URGENTLY and for the right candidate they will interview early next week!

If you're interested in this role, or know someone who would be, then please apply with your latest CV and get in touch a.methula@ iO associates.co.uk