Technical Account Manager - Italy

📍 Rome, Italy

💸 €60,000-€65,000 + 13th month salary

🏠 Hybrid

💭 Do you have a background in Audio Visual Integration & Design?

💭 Do you have a passion for people and a want to support both engineers and clients along their AV integration journey?

🏔 If YES and you're residing in Rome, Italy, this may be the perfect role for you! 🏔

Expertise Required:

Expertise: Commanding technical skills within the AV industry.
Experience: 5 to 10 years in Audio Visual integration and design, in an engineer or sales/project management capacity.
Education: A Bachelor's degree in Electronics is highly desirable, or another technical degree.
Language: Fluent Italian, and Fluent English

Core Responsibilities:

Relationship: Foster and manage connections with several technical teams internally, as well as clients.
Product: Showcase their latest innovations and their integration benefits.
Feedback: Engage in discussions regarding product enhancements or modifications.
Research: Spearhead research in specific product groups upon marketing requests.
Initiative: Reach out to managers regarding project completions.
Project support: Aid consultants/dealers with project or tender support.
Hands-on support: Provide troubleshooting assistance in collaboration with our Application Engineers/Technical Services Director.

Additional Duties:

Training: Deliver technical training on-site for the sales team on your expertise.
Attend shows: Participate in dealer shows, trade shows, and other events.
Problem Solver: Step in for troubleshooting, RMA, and Driver call logs when challenges persist beyond several entries.
Quality Checker: Oversee the translations of our technical documentation when needed.
Reporting Tasks: Communicate timelines and outcomes of client visits, on-site troubleshooting, and projects to the relevant parties.

Benefits:

🎓 Skill Enhancement: Access to extensive training programs, both education and certification based.

🚗 Company car: Your own company car for all your professional journeys.

💻 Tech Gear: A laptop and phone to keep you connected and efficient.

🏠 Home office: This is a remote-first role! Aside from your visits to the clients of course.

✈ Travel: Opportunity for international travel!! With teams located across Europe you will be undertaking visits to other sites.

If this sounds like a match for your skills and interests then apply here with an up to date CV and I'll be in touch if there's a match!

Please note that Italian fluency and Italian residence are required for the position, candidates without both of these cannot be considered and will not be reviewed.

Evelyn Hay - Recruitment partner