Technical Account Manager

🌟 Technical Account Manager AV 🌟

📍 Madrid, Spain
💶 €60,000-€65,000
🔄 Hybrid

Do you have a background in Audio Visual Integration & Design?
Do you have a passion for people and want to support both engineers and clients along their AV integration journey?

If YES and you're residing in Spain, this may be the perfect role for you!

💼 Expertise Required:

• Expertise: Commanding technical skills within the AV industry.
• Experience: 5 to 10 years in Audio Visual integration and design.
• Education: A bachelor's degree in Electronics is highly desirable, or another technical degree.
• Language: Fluent Spanish 🇪🇸, and Fluent English 🇬🇧

🔧 Core Responsibilities:

• Relationship 🤝: Foster and manage connections with several technical teams internally, as well as clients.
• Product 💡: Showcase their latest innovations and their integration benefits.
• Feedback 💬: Engage in discussions regarding product enhancements or modifications.
• Research 🔍: Spearhead research in specific product groups upon marketing requests.
• Initiative 🚀: Reach out to managers regarding project completions.
• Project support 📑: Aid consultants/dealers with project or tender support.
• Hands-on support 👨‍🔧: Provide troubleshooting assistance in collaboration with our Application Engineers/Technical Services Director.

📋 Additional Duties:

• Training 📚: Deliver technical training on-site for the sales team on your expertise.
• Attend shows 🎤: Participate in dealer shows, trade shows, and other events.
• Problem Solver 🛠️: Step in for troubleshooting, RMA, and Driver call logs when challenges persist beyond several entries.
• Quality Checker ✅: Oversee the translations of our technical documentation when needed.
• Reporting Tasks 📝: Communicate timelines and outcomes of client visits, on-site troubleshooting, and projects to the relevant parties.

🎁 Benefits:

• Skill Enhancement 📈: Access to extensive training programs, both education and certification based.
• Company Car 🚗: Your own company car for all your professional journeys.
• Tech Gear 💻📱: A laptop and phone to keep you connected and efficient.
• Home Office 🏡: This is a remote-first role! Aside from your visits to the clients of course.
• Travel ✈️: Opportunity for international travel!! With teams located across Europe, you will be undertaking visits to other sites.

If this sounds like a match for your skills and interests, then apply here with an up-to-date CV, and I'll be in touch if there's a match!

Please note that Spanish fluency and Spanish residence are required for the position; candidates without both of these cannot be considered and will not be reviewed.